Why Do “Lay” People Leave The Ministry?
Recently, I had the privilege of spending time with an amazing group of ministry leaders, talking about issues related to leading teams/committees of volunteers, within our local churches. As part of our time together, I shared with the group some information that is found in Kenneth Gangel's book, Feeding and Leading. In this book, the author shared what his research had found to be 10 of the key reasons why "lay" people walk away from the work of the ministry that they were doing. Here's what he shared,
"Why do lay people leave the ministry? Because…
- Willing people become overworked and burned out
- Volunteers don’t receive much-needed help
- Lay people have personal and spiritual needs of their own which aren’t being met in the framework of their ministries
- We do not adequately show appreciation
- They have not been provided proper equipment and materials
- They have not been trained adequately for the ministries they have been asked to carry out
- Friction has developed between or among the workers in a given ministry area
- They have lost interest, enthusiasm, and commitment for ministry
- Supervision is inadequate or perhaps even abrasive
- Evaluation has not been carried out or results have not been identified as a positive thrust for ministry improvement" *
It's been my experience, as well as the experiences of a number of others with whom I discussed this issue, that the morale and performance levels of the people on the teams/committees in our churches tend to be at their highest when:
- Everyone knows what's expected of them
- Their roles are aligned with their personal giftedness and passions
- They have the proper training, knowledge base and support to accomplish what's expected
- They are recognized and rewarded for their efforts and their achievements.
Given these realities, what responsibilities do we have as leaders, to the members of the group that we are leading? Let me suggest that our responsibilities as team/committee leaders (and even as leaders of "paid" staff) must include:
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Insuring that every member of the team/committee knows:
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What's expected of them
- How? - A very simple job profile (tasks, timing, etc...)
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What they can expect from us
- How? - Include it in the job profile
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What's expected of them
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Insuring that there is:
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A process in place for people to discover/discern their giftedness, passions and ministry "fit"
- How? - A ministry giftedness/fit personal "inventory" for individuals to use for discovery/discernment
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A process in place for ministry recruiting, interviewing and placement that is based on "fit" versus based on "necessity"
- How? - Start with a simple set of "ministry fit"-based interview questions
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A process in place for people to discover/discern their giftedness, passions and ministry "fit"
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Insuring that each team/committee member has the necessary resources to accomplish his/her goals and tasks
- How? - Providing the right training, information, materials, funding, and team support that is needed
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Insuring that we put things in place (evaluations, communications, "celebration" venues, etc...) to recognize and celebrate member efforts and achievements
- How? - A simple evaluation (1x per year?), recognition communications (emails, texts, Facebook postings, phone calls, handwritten notes, etc...), celebration venues (1x a year celebration dinner, 1x a quarter meeting, etc...)
As leaders of teams/committees/departments in our congregations, we really can have a significant influence on the retention, effectiveness and achievements of the volunteers who are seeking to serve God in their local church. Any time or effort it might require of their leaders to provide these things for them will be well worth it for all of us!
* (Feeding and Leading, Kenneth Gangel, Baker Publishing)
(blog posting by Keith Tolley, Vision New England)
